ReBound vs. Swap Commerce

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Find a Returns Partner Built for Long-Term Growth

Choosing the right returns partner is crucial. While newer providers like Swap Commerce often fall short on experience, integration depth, and network scale, ReBound delivers a fully connected, end-to-end solution trusted by leading global retailers. With decades of returns expertise and a client-first mindset, we help brands scale sustainably, without compromise.

ReBound offers seamless platform integration, hands-on account management, and full end-to-end visibility - no hidden routing or delays. Our solution is designed to protect your brand from revenue loss caused by slow SLAs, customer churn, and fraudulent returns. From fast refunds to circular options like exchanges, repairs, and resale; we turn returns into retention.

Covering a global network of 300+ carriers and 40+ local hubs, our modular model gives your brand flexibility: ship directly back to your warehouse or process returns through ours. We clean, repackage, and redeploy returned items to their next best destination. boosting efficiency, sustainability, and your bottom line.

Below, see how ReBound compares to your current provider.

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Why ReBound? A Side-by-Side Snapshot

Challenge With SWAP With ReBound
Carrier Pricing (UK) High & variable Unbeatable (with our volumes)
SLAs Slow and delayed Fast
Returns Visibility Hidden consolidation hubs End-to-end visibility
Consumer Notifications Misleading / early messaging Accurate, brand-safe communication
Reporting Inflated, hard to verify Transparent & real-time
Account Management Overstretched support teams Hands-on, experienced partnership
Integration Complicated Seamless + highly adaptable
Network Fragmented Globally connected = scalable

Brands that trust us